Privacy Policy
Effective Date: September 23, 2026

Welcome to High Inspectations. At High Inspectations (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting any information you provide when using our website, services, forms, or communication channels.

This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable United States privacy laws and A2P messaging compliance standards.

1. Information We Collect
   
   We collect only the information necessary to provide our services and communicate with you.
   Information may include: name, company name, email address, phone number, property or project information, Information submitted through forms, scheduling tools, or service requests Communication preferences. We do not intentionally collect sensitive personal information such as Social Security numbers, financial account information, government-issued identification numbers, or health information.
   
   
2. How We Use Your Information
   
   We may use your information to respond to inquiries, provide rooftop maintenance services, schedule inspections or consultations, send estimates, invoices, operational updates, and improve our website and customer experience.
   
   
3. SMS & A2P Messaging Compliance
   
   High Inspectations respects your privacy and is committed to protecting your personal information. This section explains how High Inspectations collects and uses information about you when you opt in to receive SMS messages from us.
   
   SMS Consent and Data We Collect
   When you opt in to receive SMS messages from High Inspectations, we collect:
   – Your name
   – Your phone number
   – Your consent to receive SMS messages
   
   How We Use Your Data
   We use your information to:
   – Operate our business
   – Send you the SMS messages you’ve opted in to receive
   
   Data Sharing
   – Customer data is not shared with 3rd parties for promotional or marketing purposes.Mobile opt-in and consent are never shared with anyone for any purpose.
   – Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
   
   Messaging Program Terms and Conditions
   1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (813) 544-8302.
   2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
   3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@highinspectations.com.
   4. Carriers are not liable for delayed or undelivered messages.
   5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
   6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at contact@highinspectations.com
   
   
4. Sharing of Information
   
   We do not sell your personal information. We may share limited information only with service providers assisting in website hosting, communications, payment processing, or when required by law.
   
   The information-sharing practices described in this section do not include mobile opt-in data or SMS consent, which are not shared with third parties or affiliates for marketing or promotional purposes.
   
   
5. Cookies & Website Analytics
   
   Our website may use cookies or analytics tools to improve functionality and user experience. These tools may collect browser type, device information, pages visited, and general geographic location.
   
   
6. Data Security
   
   We implement reasonable safeguards to protect your information from unauthorized access, misuse, or disclosure.
   
   
7. Data Retention
   
   We retain information only as long as necessary for operational purposes, legal compliance, and service fulfillment.
   
   
8. Third-Party Links
   
   Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
   
   
9. Children’s Privacy
   
   Our services are intended for business and commercial use only. We do not knowingly collect personal information from children under 13 years of age.
   
   
10. Your Rights
    
    Depending on your state of residence and applicable law, you may request access to, correction of, or deletion of your information.
    
    
11. Changes to This Policy
    
    We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
    
    
12. Contact Information
    
    High Inspectations
    www.highinspectations.com
    contact@highinspectations.com
    813-523-3978